Position
Care Solution Specialist
Location
Indiana
Job Type
Full-Time
Part-Time
Pay Rate
$17.00 and Up
Becoming a CareHeart
Join our team as a Care Solution Specialist, where you will be the initial point of contact for clients and families, helping them navigate their care options and ensuring they receive the support they need from the start of their journey with us.
Position Overview
As a Care Solution Specialist and integral CareHeart at Caremosphere, your role is pivotal in understanding client needs and recommending the best care solutions.
Key Responsibilities
Conduct initial consultations with prospective clients to assess their care needs and preferences via phone, email, or in-person to assess their care needs.
Provide information about Caremosphere’s concierge services and benefits, tailoring suggestions to individual client situations.
Coordinate with care teams to set up client care plans and follow-up appointments.
Maintain detailed records of client interactions and decisions to ensure seamless communication across teams.
Offer ongoing support and updates to clients as they navigate their care options.
Qualifications
Strong background in customer service or client management, preferably in healthcare.
Excellent communication and interpersonal skills.
Ability to handle sensitive information with discretion and empathy.
Organizational skills and the ability to manage multiple tasks efficiently.
Proficient in using CRM software and other office technology.
Benefits
Competitive compensation based on experience.
Health insurance, including dental and vision plans.
Paid time off and holiday pay.
Opportunities for career advancement and professional development.
Supportive team environment.
Flexible hybrid scheduling options to fit your lifestyle.
Why Join Us
Play a crucial role in enhancing client experiences at Caremosphere.
Be part of a supportive community that values proactive care and client satisfaction.
Competitive salary and benefits package, including opportunities for professional development.
Join Our Team of CareHearts!
Checklist for Applicants
To ensure a seamless application process, please have the following documents readily available: